Your Ultimate Source for Total Fire Group Products
Welcome to Fuego!
Fuegostore.com is part of Fuego International LLC based in Austin, Texas. Fuego, originally a Total Fire Group distributor in Texas, now has its products available worldwide through our website. We bring you world class products at low, low prices. Thank you for visiting us online!FAQs
Frequently Asked Questions
Customer Service Hours Customer service by phone will be available from 9 A.M - 4 P.M Central time Monday - Friday at 512-490-1480. At any time outside of these hours, please e-mail customerservice@fuegostore.com.
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Store Hours Our store hours, at our physical location in Austin, TX, are from 9.30am -3.30 pm, Monday-Friday. Please see our Texas Page for more store info. |
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Return Policy Call or email for a Return Authorizaton number (RA#). There will be a $10.00 return charge. You will be provided the RA# and address to return the product. Once we have confirmation that you have shipped the product back, the replacement product will be shipped. Our Ebay Surplus Store Does not issue returns.
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Bidding Policy Requests for 1-19 units of any product on our website will be priced as is. For quantity 20+ there will be a 2% discount off your total order. For 50+ there will be a 3% discount. For 100+ there will be a 5% discount. All discounts will automatically be deducted upon check out. |
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Shipping Rates Shipping rates are based on the total cost of items purchased. Below are the shipping rates within the US.
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International Shipping Our rates for shipping internationally vary from country to country. Please contact us for rates in your country. |