Welcome to Fuego!

Fuegostore.com is part of Fuego International LLC based in Austin, Texas. Fuego, originally a Honeywell First Responder Productsdistributor in Texas, now has its products available worldwide through our website. We bring you world class products at low, low prices. Thank you for visiting us online!
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FAQs

Frequently Asked Questions

Customer Service Hours

Customer service by phone will be available from 9 A.M - 4 P.M Central time Monday - Friday at 512-490-1480. At any time outside of these hours, please e-mail customerservice@fuegostore.com.


Store Hours

Our store hours, at our physical location in Austin, TX, are from 9.30am -3.30 pm, Monday-Friday. Please see our Texas Page for more store info.

Return Policy

Call or email for a Return Authorizaton number (RA#). There will be a $10.00 return charge. You will be provided the RA# and address to return the product. Once we have confirmation that you have shipped the product back, the replacement product will be shipped.

Our Ebay Surplus Store Does not issue returns.


Bidding Policy

Requests for 1-19 units of any product on our website will be priced as is. For quantity 20+ there will be a 2% discount off your total order. For 50+ there will be a 3% discount. For 100+ there will be a 5% discount. All discounts will automatically be deducted upon check out.

Shipping Rates

Shipping rates are based on the total cost of items purchased. Below are the shipping rates within the US.

From Amount

To Amount

Shipping Charged

0.00

25.00

6.49

25.01

50.00

8.49

50.01

75.00

9.49

75.01

100.00

10.49

100.01

150.00

12.49

150.01

200.00

14.49

200.01

250.00

16.49

250.01

300.00

18.49

300.01

350.00

20.49

350.01

400.00

22.49

400.01

500.00

24.49

500.01

750.00

27.49

750.01

1000.00

29.49

1000.01

1250.00

34.49

1250.01

1500.00

39.49

1500.01

1750.00

44.49

1750.01

2000.00

49.49

2000.01

No Limit

50.49

 

International Shipping (Including APO & FPO)

Please select either International for regular civilian shipping, or APO for an APO or FPO address. If you do not choose APO for an APO/FPO address, your order will not be shipped until we can contact you and arrange payment for shipping.